Question 1

The Internet increases the bargaining power of customers by:

Accepted Answer

A)  creating new opportunities for building loyal customer bases.
B)  making more products available.
C)  making information available to everyone.
D)  lowering transaction costs.
E)  enabling the development of new services.F) C) and D)
G) A) and B)

Question 2

How is the concept of core competency relevant to ABC Computers,a local computer store that repairs and builds custom computers? Give examples.

Accepted Answer

A core competency is an activity for whi...

Question 3

Mintzberg's classification identifies five forces in an industry's environment that affect the strategic position of a firm.

Accepted Answer

A) True 
 B)False

Question 4

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers,distributors,outsourcing firms,transportation service firms,and technology manufacturers.

Accepted Answer

A) True 
 B)False

Question 5

The parts of an organization's infrastructure,human resources,technology,and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

Accepted Answer

A)  primary
B)  auxiliary
C)  secondary
D)  service
E)  supportF) All of the above
G) A) and B)

Question 6

Switching costs decrease when customers are strongly linked to products and platforms.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a support activity in a firm's value chain?

Accepted Answer

A)  Inbound logistics
B)  Operations
C)  Sales and marketing
D)  Service
E)  TechnologyF) B) and E)
G) C) and D)

Question 8

Define and describe a business ecosystem.Give an example of a business ecosystem.

Accepted Answer

A business ecosystem is a collection of ...

Question 9

Smart products generally raise switching costs.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following industries has the lowest barrier to entry?

Accepted Answer

A)  Automotive
B)  Computer chip
C)  Solar energy
D)  Airline
E)  Small retailerF) A) and B)
G) C) and E)

Question 11

The text describes Michael Porter's view of the Internet as somewhat negative.What negative influences does Porter see? Describe several positive influences the Internet has on business.Do these outweigh the negative influences?

Accepted Answer

Answers will vary.An example of a possib...

Question 12

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

Accepted Answer

A)  machine
B)  professional
C)  divisionalized
D)  multidivisional
E)  ad hocF) C) and E)
G) D) and E)

Question 13

The value chain model classifies all company activities as either primary or support activities.

Accepted Answer

A) True 
 B)False

Question 14

Why are disruptive technologies "tricky"? Provide examples.

Accepted Answer

Disruptive technologies can be tricky be...

Question 15

In network economics,the value of a commercial software vendor's software products:

Accepted Answer

A)  increases as more people use them.
B)  decreases as more people use them.
C)  increases due to higher marginal gain in output.
D)  decreases according to the law of diminishing returns.
E)  is unrelated to the number of people that use them.F) B) and E)
G) B) and C)

Question 16

Routines are also called standard operating procedures.

Accepted Answer

A) True 
 B)False

Question 17

In environmental scanning,a firm may use information systems to:

Accepted Answer

A)  transform inputs into products and services.
B)  analyze the performance of its intranet.
C)  identify external events that may affect it.
D)  keep track of the temperature within its data centers.
E)  develop a unified organizational culture.F) C) and D)
G) B) and E)

Question 18

The law of diminishing returns only applies to digital products.

Accepted Answer

A) True 
 B)False

Question 19

Research has shown that a majority of firms are able to align their information technology with their business goals.

Accepted Answer

A) True 
 B)False

Question 20

How is Internet technology useful from a network economics perspective? Give examples.

Accepted Answer

In network economics,the cost of adding ...

Exam 3: Information Systems,organizations,and Strategy

In network economics,the value of a commercial software vendor's software products:

Correct AnswerverifiedShow Answer

How is Internet technology useful from a network economics perspective? Give examples.

Correct AnswerverifiedIn network economics,the cost of adding ...View AnswerShow Answer

Define and describe a business ecosystem.Give an example of a business ecosystem.

Correct AnswerverifiedA business ecosystem is a collection of ...View AnswerShow Answer

The parts of an organization's infrastructure,human resources,technology,and procurement that make the delivery of the firm's products or services possible are known as ________ activities.

Correct AnswerverifiedShow Answer

Mintzberg's classification identifies five forces in an industry's environment that affect the strategic position of a firm.

Correct AnswerverifiedShow Answer

Why are disruptive technologies "tricky"? Provide examples.

Correct AnswerverifiedDisruptive technologies can be tricky be...View AnswerShow Answer

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

Correct AnswerverifiedShow Answer

How is the concept of core competency relevant to ABC Computers,a local computer store that repairs and builds custom computers? Give examples.

Correct AnswerverifiedA core competency is an activity for whi...View AnswerShow Answer

Switching costs decrease when customers are strongly linked to products and platforms.

Correct AnswerverifiedShow Answer

Which of the following industries has the lowest barrier to entry?

Correct AnswerverifiedShow Answer

The text describes Michael Porter's view of the Internet as somewhat negative.What negative influences does Porter see? Describe several positive influences the Internet has on business.Do these outweigh the negative influences?

Correct AnswerverifiedAnswers will vary.An example of a possib...View AnswerShow Answer

Research has shown that a majority of firms are able to align their information technology with their business goals.

Correct AnswerverifiedShow Answer

Which of the following is a support activity in a firm's value chain?

Correct AnswerverifiedShow Answer

The value chain model classifies all company activities as either primary or support activities.

Correct AnswerverifiedShow Answer

The law of diminishing returns only applies to digital products.

Correct AnswerverifiedShow Answer

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers,distributors,outsourcing firms,transportation service firms,and technology manufacturers.

Correct AnswerverifiedShow Answer

The Internet increases the bargaining power of customers by:

Correct AnswerverifiedShow Answer

Routines are also called standard operating procedures.

Correct AnswerverifiedShow Answer

Smart products generally raise switching costs.

Correct AnswerverifiedShow Answer

In environmental scanning,a firm may use information systems to:

Correct AnswerverifiedShow Answer

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In network economics,the cost of adding ...
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A business ecosystem is a collection of ...
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Disruptive technologies can be tricky be...
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A core competency is an activity for whi...
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Answers will vary.An example of a possib...
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