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All of the following are unique features of e-commerce technology,except:


A) personalization/customization.
B) interactivity.
C) transparency.
D) richness.
E) global reach.

F) B) and C)
G) A) and E)

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Which of the following is a milestone for the Phase 1: Planning phase of developing an e-commerce presence?


A) Website plan
B) Web mission statement
C) Functional website
D) Social media plan
E) Mobile media plan

F) C) and D)
G) A) and C)

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You are consulting for Lucky's,a chain of gas stations.What types of e-commerce opportunities,if any,are relevant to Lucky's? Could Lucky's make use of any Internet business models for this opportunity?

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Student answers will vary.A sample answe...

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Podcasting allows subscribers to listen to live,streaming radio and other audio content.

A) True
B) False

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False

Which of the following is the largest mobile advertising market?


A) Google
B) Yahoo
C) Facebook
D) Microsoft
E) Twitter

F) B) and E)
G) B) and C)

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In the affiliate revenue model,firms derive revenue by selling information or services through partner e-commerce sites.

A) True
B) False

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Compared to traditional goods,digital goods have:


A) greater pricing flexibility.
B) lower marketing costs.
C) higher production costs.
D) higher inventory costs.
E) lower menu costs.

F) All of the above
G) C) and D)

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Geoadvertising sends ads to users based on their:


A) GPS locations.
B) home addresses.
C) shopping preferences.
D) website behaviors.
E) Google Maps settings.

F) A) and D)
G) A) and E)

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Which of the following companies uses the service provider business model?


A) Expedia
B) ETrade
C) Facebook
D) Yahoo
E) Dropbox

F) A) and E)
G) B) and C)

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Which of the following best illustrates the transaction fee revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Yelp receives a fee after steering a customer to a participating website where he or she makes a purchase.
C) Pandora provides basic services for free,but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

F) B) and E)
G) A) and C)

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What standards are referred to when discussing universal standards as a unique feature of e-commerce?


A) Internet technology standards
B) Common spoken and written languages
C) Universal measuring standards
D) Universal advertising and media format standards
E) EDI standards

F) All of the above
G) D) and E)

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A

The Internet reduces information asymmetry.

A) True
B) False

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Which of the following dimensions of e-commerce technology involves engaging consumers in a dialog that dynamically adjusts the experience to the individual?


A) Ubiquity
B) Personalization/customization
C) Richness
D) Interactivity
E) Information density

F) A) and D)
G) A) and C)

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What is dynamic pricing and how is it used in e-commerce?

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In dynamic pricing,the price of a produc...

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Which of the following dimensions of e-commerce technology involves the integration of video,audio,and text marketing messages into a single marketing message and consumer experience?


A) Ubiquity
B) Personalization/customization
C) Richness
D) Interactivity
E) Social technology

F) A) and B)
G) B) and D)

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Disintermediation provides major benefits to the distributor.

A) True
B) False

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Which of the following statements about Net marketplaces is not true?


A) Some Net marketplaces sell direct goods.
B) Some Net marketplaces serve vertical markets.
C) Some Net marketplaces sell indirect goods.
D) Some Net marketplaces support contractual purchases based on long-term relationships.
E) Some Net marketplaces are owned by a single firm and used to link solely to the firm's suppliers and key business partners.

F) None of the above
G) B) and C)

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Uber uses a form of dynamic pricing.

A) True
B) False

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True

When did e-commerce begin?


A) 1965
B) 1983
C) 1995
D) 1999
E) 2000

F) None of the above
G) All of the above

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Which of the following dimensions of e-commerce technology has the potential to raise the quality of information?


A) Information density
B) Richness
C) Customization
D) Interactivity
E) Global reach

F) D) and E)
G) A) and B)

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