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Of the four organizational levels,the corporate level is likely to make which of the following decisions?


A) entering a new market
B) resource allocation for each product
C) strategic plan for individual business units
D) choosing specific suppliers for each business unit
E) marketing plan for each product

F) A) and B)
G) C) and E)

Correct Answer

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A characteristic of a ________ is that it can be a single business or collection of related businesses that can be planned separately from the rest of the company."


A) strategic business unit
B) subsidiary unit
C) merged unit
D) niche market unit
E) specialized business unit

F) C) and D)
G) B) and E)

Correct Answer

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The ________ is the number of channel levels,from raw materials to final product and distribution,in which a company will participate.


A) industry sphere
B) vertical sphere
C) product/application sphere
D) competence sphere
E) market segment sphere

F) A) and C)
G) C) and D)

Correct Answer

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The task of any business is to ________.


A) create customer needs
B) differentiate in terms of cost of production
C) deliver customer value at a profit
D) reduce competition
E) communicate similar value as provided by competitors

F) B) and D)
G) A) and E)

Correct Answer

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The marketing strategy section of the marketing plan spells out goals and budgets for each month or quarter so the management can review each period's results and take corrective action as needed.

A) True
B) False

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In the cycle of complete strategic planning,taking corrective action is a part of ________.


A) planning
B) implementation
C) controlling
D) organizing
E) analyzing

F) None of the above
G) A) and B)

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McDonald's has often teamed up with Disney to offer products related to current Disney films as part of its meals for children.The best description of this form of alliance would be a ________.


A) product alliance
B) logistics alliance
C) pricing collaboration
D) network alliance
E) promotional alliance

F) A) and B)
G) C) and D)

Correct Answer

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If you were the CEO of a company that was looking to implement strategies to fill a perceived strategic-planning gap,you would most likely explore a(n) ________ strategy first because it is easier to improve an existing business than to build a new one.


A) market-penetration
B) market-development
C) diversification
D) product-development
E) exclusive

F) A) and C)
G) A) and E)

Correct Answer

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Holistic marketers achieve profitable growth by expanding customer share,________,and capturing customer lifetime value.


A) undermining competitive competencies
B) building customer loyalty
C) creating customer needs
D) renewing a customer base
E) cannibalizing products

F) B) and E)
G) A) and B)

Correct Answer

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Gerber primarily serves the baby food market.In choosing to focus on this market,Gerber is defining its competitive sphere on the basis of ________.


A) vertical segmentation
B) backward integration
C) market segmentation
D) diversification
E) differentiation

F) A) and E)
G) A) and D)

Correct Answer

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When a firm aims to underprice competitors and win market share,it is using a(n) ________ strategy that requires relatively less marketing skills as compared to other strategies.


A) product differentiation
B) overall cost leadership
C) focus
D) domestic customer relationship
E) price skimming

F) C) and E)
G) C) and D)

Correct Answer

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Holistic marketing focuses on the integration of value exploration,value creation,and value delivery as a means to build long-term relationships with consumers.

A) True
B) False

Correct Answer

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To keep their strategic alliances thriving,corporations have begun to develop organizational structures to support them and have come to view the ability to form and manage strategic alliances as core skills.This is called ________.


A) value managed partnership
B) decentralized partnership
C) centralized partnership
D) partner relationship management
E) intensive growth management

F) B) and D)
G) B) and C)

Correct Answer

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Which of the following statements is true of marketing plans?


A) They can be independently developed without worrying about other functional areas.
B) They provide direction and focus for a brand, product, or company.
C) They are usually profit-oriented.
D) They are of limited use to non-profit organizations.
E) They are typically five-year plans and they lay out the strategies required to achieve targets in those five years.

F) D) and E)
G) A) and C)

Correct Answer

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Once a SWOT analysis has been completed,the strategic planner is ready to proceed to the goal formulation stage of the strategic-planning process model.

A) True
B) False

Correct Answer

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When one company licenses another to produce its offerings,or two companies jointly market their complementary offerings,it is called a ________.


A) pricing collaboration
B) product or service alliance
C) promotional alliance
D) logistics collaboration
E) total quality management

F) B) and D)
G) C) and D)

Correct Answer

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Which of the following is NOT one of the four planning activities undertaken by all corporate headquarters?


A) defining the corporate mission
B) establishing strategic business units
C) assigning resources to each SBU
D) assessing growth opportunities
E) deciding sales channels

F) None of the above
G) B) and D)

Correct Answer

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A company seeking to expand the number of existing products sold to its current markets,would be using a "market-penetration strategy."

A) True
B) False

Correct Answer

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The fullfilment management process includes all the activities in ________.


A) gathering and acting upon information about the market
B) researching, developing, and launching new high-quality offerings quickly and within budget standards
C) defining target markets and prospecting for new customers
D) building deeper understanding, relationships, and offerings to individual customers
E) receiving and approving orders, shipping the goods on time, and collecting payment

F) None of the above
G) A) and E)

Correct Answer

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What are hollow corporations?


A) companies that market their products through franchisees
B) companies that have liabilities exceeding their assets
C) companies that outsource all production to suppliers
D) companies that do not have any physical presence and only operate online
E) companies that are horizontally integrated

F) B) and E)
G) D) and E)

Correct Answer

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