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Which of the following statements about using visual aids in presentations is true?


A) Visuals should include a lot of text for the benefit of both speaker and audience.
B) Most presentations require graphs, charts, or other visual aids.
C) Images distract the audience and therefore reduce emotional impact.
D) Content in maps or graphs is better described orally than presented visually.
E) Word-free images can make your presentation more professional.

F) B) and D)
G) All of the above

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Kazimir is conducting a presentation on how to increase employee productivity. He bases his entire speech on eight main points and clearly shows how each of these points is related to the others. He also ensures that the audience remembers the information better by using colorful visuals to illustrate his ideas. In addition, Kazimir presents the information as a story and uses metaphors to grab the audience's attention. To improve his presentation, Kazimir should


A) avoid using metaphors.
B) minimize the use of colors and visuals.
C) limit his presentation to three main points.
D) not turn the information into a story.
E) not focus on the relationship between the main points.

F) A) and C)
G) A) and D)

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The rising or falling inflection that tells you whether a group of words is a question or a statement, whether the speaker is uncertain or confident, and whether a statement is sincere or sarcastic is referred to as


A) tone of voice
B) stress
C) timbre
D) pitch
E) enunciation

F) A) and E)
G) A) and D)

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You have just presented a grim but realistic prediction of your company's earnings for the next quarter to the board of directors. The chairman of the board is unhappy with your analysis and says, "This company has turned a profit for the past twenty years! How can you be so pessimistic about the next three months?" Which of the following is the best way to respond to his question?


A) "Past success doesn't rule out future hardship."
B) "You're right! Our estimates could be incorrect."
C) "Do you have alternative data that paints a different picture?"
D) "You're concerned about our accuracy. Our projections are based on…"
E) "I'm the expert on this data, so I know I'm correct."

F) B) and E)
G) A) and E)

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What are the different voice qualities you need to develop for a good speaking voice when delivering an oral presentation?

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People enjoy a presentation more if a sp...

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Ugne is delivering a presentation to a large group of people at an economic forum. Her presentation is on the effects of tariffs on international trade. She is using a microphone so that her voice can reach the ends of the large conference hall. Ugne focuses on carefully producing all the sounds of each word she speaks so that the members of the audience at the end of the hall can hear her speech clearly. In this instance, Ugne is focusing on


A) controlling the tone of her voice.
B) emphasizing her words.
C) enunciating her words.
D) controlling the pitch of her voice.
E) stressing her words.

F) A) and B)
G) A) and C)

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Which of the following patterns of organizing the body of a presentation works best when you want to use history to show a problem's complexity or magnitude?


A) comparative advantages
B) pro-con
C) problem-cause-solution
D) chronological
E) 1-2-3

F) B) and E)
G) A) and C)

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Renata is giving a presentation on the impact of a recent marketing campaign on sales during the last quarter. In using a table to represent the data, she cuts out a few columns and rounds off the numbers so the audience can focus on the important aspects of the visual. She includes a title for the table and describes it to her colleagues in detail, reading off each point of data from the slide. She also has printed versions of the table to give to her audience. What could Renata do to use this visual more effectively in her presentation?


A) Include all the data, rather than cutting columns.
B) Remove the title from the visual to eliminate extra detail.
C) Rather than reading from the visual, summarize the story it tells.
D) Include precise numbers, rather than rounding them off.
E) Do not use handouts, as they will distract the audience.

F) A) and E)
G) B) and D)

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A presentation opens with "Scientists have called the digital revolution 'the biggest innovation of the century.'" This opener is an example of a


A) narration.
B) question.
C) startling statement.
D) quotation.
E) persuasive statement.

F) A) and B)
G) A) and C)

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Fadhlan has just delivered a presentation to an aid agency on the exploitation of child labor in the textiles industry. The director of the organization has a question regarding wage averages in the textile industry. Fadhlan does not know the answer. Which of the following statements will best help Fadhlan handle the question?


A) "The textile industry is large, and estimating the average wage is quite difficult."
B) "I am not sure of wage averages in the textile industry, but I will check and get back to you."
C) "You will find it interesting to know wage statistics will not affect our campaign in any way."
D) "The textile industry is an extensive one, but you could check the website of the labor department for details."
E) "This is a good question. You could refer to the handouts distributed."

F) C) and E)
G) A) and E)

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Which of the following guidelines should you follow when ending a presentation?


A) End with a question.
B) Do not reference the opening.
C) Avoid restating the main point.
D) End with a vivid, positive picture.
E) Avoid telling the audience what to do.

F) A) and C)
G) A) and D)

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What are the guidelines for designing presentation slides?

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The guidelines are as follows:
blured imageUse a con...

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When opening an oral presentation, you should ideally


A) ask a question to get the audience's attention, then immediately move on.
B) explain why you are qualified to speak on the topic.
C) summarize the five vital points of your presentation.
D) capture the audience's interest and establish a rapport with them.
E) begin by reading information out loud from your notes or references.

F) B) and D)
G) B) and C)

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"Our largest competitor will be taking over our company next month." This opener in an oral presentation is an example of a(n)


A) question.
B) anecdote.
C) quotation.
D) narrative statement.
E) startling statement.

F) A) and B)
G) B) and E)

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Which of the following is a difference between the comparative advantages and the problem-cause-solution patterns of organizing the body of a presentation?


A) The problem-cause-solution pattern presents only those solutions that might work; the comparative advantages pattern presents both solutions that might work and those that might not.
B) The problem-cause-solution pattern may be necessary when the audience will find your solution hard to accept; the comparative advantages pattern works best when the audience will accept your solution easily.
C) The problem-cause-solution pattern begins by explaining symptoms of a problem; the comparative advantages pattern begins by explaining many obvious solutions.
D) The problem-cause-solution pattern ends the discussion with a solution; the comparative advantages pattern ends the discussion with multiple solutions.
E) The problem-cause-solution pattern explains the symptoms of a problem; the comparative advantages pattern does not.

F) All of the above
G) C) and D)

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How should you handle questions when delivering an oral presentation? What are the key points to keep in mind?

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When someone asks you a question while y...

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Esinam gives a presentation to a group of trainees at her store on how to deal with angry, dissatisfied customers. Just as she finishes, one of the trainees, Owen, asks her a question about what he should do if he isn't sure of the information to be provided to a customer. Esinam should handle Owen's question by


A) nodding her head to indicate that she understands the question.
B) telling Owen that she has already answered the question in her presentation.
C) linking her answer to the points she's covered during her presentation.
D) saying, "That is an excellent question!"
E) attempting to respond to Owen's question even when she isn't sure about the answer.

F) A) and D)
G) A) and E)

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________ are primarily used to motivate the audience to act or believe.


A) Persuasive presentations
B) Employee recognition speeches
C) Goodwill presentations
D) Training sessions
E) Informative presentations

F) B) and E)
G) A) and B)

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Which of the following common modes of openers in an oral presentation would most help in getting the audience to participate actively?


A) an anecdote
B) a question
C) a quotation
D) a startling statement
E) a narration

F) A) and E)
G) D) and E)

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Ajani is the chief robotics engineer at Touch Bionics. Ajani's team has been assigned the task of developing the prototype of a new prosthetic hand. Before designing the model, Ajani prepares a presentation for his team. In his presentation, Ajani discusses the flaws of the previous model and asks his team members to suggest ways of overcoming these problems in the new model. Such a presentation is an example of a(n)


A) monologue presentation.
B) instructional presentation.
C) guided discussion.
D) goodwill presentation.
E) disquisition.

F) A) and E)
G) A) and C)

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