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Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he:


A) loves her but isn't committed.
B) loves her and is committed but unsure of himself.
C) loves her but is philosophically opposed to marriage.
D) is just out for a good time.
E) is interested in other women he might date.

F) B) and C)
G) All of the above

Correct Answer

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Understanding communication climates will give you insight into why you feel relaxed and comfortable in some of your relationships and uneasy and defensive in others.

A) True
B) False

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Communication climate is the overall feeling or emotional mood between people-warm or cold, safe or anxious, comfortable or awkward, accepting or rejecting, open or guarded-that is shaped by verbal and nonverbal interaction between people.

A) True
B) False

Correct Answer

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When communicating with a person with a disability, all of the following are generally accepted guidelines EXCEPT:


A) speak directly to the person.
B) try to position yourself at eye level if a person uses a wheelchair or crutches.
C) provide assistance without asking.
D) do not lean on a person's wheelchair as this may be an invasion of personal space.
E) don't use childish language with people who have no mental disability.

F) All of the above
G) None of the above

Correct Answer

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When you talk with people who use a wheelchair or crutches, try to position yourself at their eye level and in front of them to allow good eye contact.

A) True
B) False

Correct Answer

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This communicates openness to other points of view. We suggest that our minds aren't sealed.


A) description
B) provisionalism
C) spontaneity
D) problem orientation
E) equality

F) A) and D)
G) C) and D)

Correct Answer

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Reciprocity of self-disclosures is especially important after a relationship has become established.

A) True
B) False

Correct Answer

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Coworkers who say something like "it seems like we have really different ideas about how to tackle this new project. Let's talk through what each of us has in mind and how we can connect our goals." This is a great example of ____.


A) description
B) provisionalism
C) spontaneity
D) problem orientation
E) equality

F) B) and C)
G) None of the above

Correct Answer

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All of our relationships are very complex and are shaped by numerous factors.

A) True
B) False

Correct Answer

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Investments cannot be recovered, so the only way to reap the benefits of your investments is to stick with a relationship.

A) True
B) False

Correct Answer

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Closeness in the doing is best illustrated by which of the following interactions between two friends?


A) they tell each other personal details of their lives
B) they talk through problems together
C) they go to ball games together
D) they talk about the relationship and what it means
E) they support each other verbally

F) A) and B)
G) A) and C)

Correct Answer

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Assertiveness and affirming oneself involves the same kinds of communication across all cultures.

A) True
B) False

Correct Answer

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This communication confirms the worth of others and our concern for them. An examples is "I can understand why you feel that way."


A) description
B) provisionalism
C) spontaneity
D) problem orientation
E) equality

F) A) and B)
G) All of the above

Correct Answer

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Unlike passion or attraction, which arise in the present, commitment links partners together in the future.

A) True
B) False

Correct Answer

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Identify the following: -Ethnocentrism

Correct Answer

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The counterpoint to neutrality is ____.


A) description
B) provisionalism
C) empathy
D) problem orientation
E) equality

F) All of the above
G) B) and C)

Correct Answer

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Research indicates that in general the least effective and least satisfying response to the tension generated by relational dialectics is to:


A) honor one need and ignore the contradictory one.
B) compromise to meet both needs somewhat but to meet neither need completely
C) meet each need sequentially, first one and then the other.
D) repress both needs.
E) bring in a third party, such as a therapist, to help address the tension.

F) A) and C)
G) C) and D)

Correct Answer

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Communication researchers report that evaluative communication evokes defensiveness.

A) True
B) False

Correct Answer

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Americans rely more on friends than do Russians, Koreans, or Turks.

A) True
B) False

Correct Answer

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All of the following are supportive communication EXCEPT:


A) description
B) provisionalism
C) spontaneity
D) strategy
E) equality

F) A) and C)
G) None of the above

Correct Answer

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