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Exam 7: Processes, Organizations, and Information Systems

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Question 61

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A(n) ________ is a computer program stored within a database that runs to keep the database consistent when certain conditions arise.

A) stored procedure
B) index
C) trigger
D) transaction

E) None of the above
F) B) and C)

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Question 62

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Enterprise processes span an organization and support activities in multiple departments.

A) True
B) False

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Question 63

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Order and account tracking are business processes concerning the operations department.

Using social networking sites to generate buzz about a company's new product line is an example of a dynamic process.

The problems of duplicated data, disjointed systems, limited information, and inefficiencies are solved by spreading the data across multiple databases.

Which of the following is a characteristic of dynamic processes?

ERP vendors sometimes train an organization's employees to become in-house trainers in training sessions called train the trainer.

The solutions to problems in an enterprise system usually involve a single department of the organization.

The two dimensions of process quality are ________.

Information silos are not a problem until they begin to ________.

Flexible communication among distributed applications is possible because of a set of standards that support a design philosophy known as ________.

In enterprise systems, a single department manager is in charge.

The inherent processes that are defined in an ERP solution are known as process blueprints.

List the problems associated with information silos.

Describe the two categories of ERP training.

An information silo is a condition that exists when data are isolated in separated information systems.

________ are flexible, informal, and adaptive processes that normally involve strategic and less specific managerial decisions and activities.

________ is one of the SOA protocols.

________ are predesigned procedures for using software products.

An ERP solution consists of application programs, databases, and business process procedures, but does not contain training and consulting.