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Describe the emotional intelligence competency called social awareness.

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Empathy - Sensing and understanding othe...

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Describe the emotional intelligence competency called self-awareness.

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Emotional Self-Awareness - Reading and u...

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Describe the Five Practices of Exemplary Leadership.

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The Five Practices of Exemplary Leadersh...

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The approach to leadership where the leader is viewed as a pioneer who seeks out opportunities to innovate, grow, and improve is:


A) Model the way
B) Inspire a vision
C) Challenge the process
D) Enable others to act
E) Encourage the heart

F) A) and C)
G) A) and D)

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A leader who "Models the Way" attempts to be an effective leader by setting an example so that he or she wins people's respect based on behavior and not title or position.

A) True
B) False

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A hypocritical leader could be described as someone who


A) Extols the virtues of integrity and ethical conduct, but then engages in unethical behavior
B) Makes it clear that bottom line results are important, but only if they can be achieved in an ethical manner
C) Does not provide a clear message of the ethical conduct that is expected, so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D) Is a weak moral individual and a weak moral manager
E) None of these

F) A) and B)
G) None of the above

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What is the difference between ethical and legal? Can something be ethical but illegal? Unethical but legal?

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Ethics is defined as a set of moral prin...

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Focusing on fairness in terms of equity, reciprocity, and impartiality is hoping to avoid which ethical dilemma?


A) Confidence
B) Human resource
C) Corporate resource
D) Conflict of interest
E) None of these

F) A) and B)
G) A) and C)

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Which of the following would NOT be considered a complexity of international projects?


A) Currency exchange
B) Regulations and laws
C) Language
D) Attitude toward work and time
E) All of these are complexities of international projects

F) C) and D)
G) B) and C)

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Visionary leadership, influence, developing others, and communication are all associated with _____ of Emotional Intelligence.


A) Self-awareness
B) Self-management
C) Social awareness
D) Social skills
E) All of these are capabilities associated with emotional intelligence

F) A) and B)
G) A) and C)

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While working on an IT project, you learn that a particular department plans to reduce its staff by 50%. The manager of this department has asked the project team to keep this information secret until the plans are finalized. A good friend of yours works in this department and has asked you whether you heard of any news concerning the future of the department. This would be an example of which of the following ethical dilemmas?


A) Confidence
B) Human resource
C) Corporate resource
D) Conflict of interest
E) None of these

F) D) and E)
G) A) and E)

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A leader who "challenges the process" should also be critical of other people's ideas in order to challenge them to be more creative.

A) True
B) False

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An exemplary leader who "encourages from the heart" should show appreciation for other's accomplishments by creating a culture of celebration even if it involves recognitions or celebrations that are insincere.

A) True
B) False

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An ethical leader could be described as someone who


A) Extols the virtues of integrity and ethical conduct, but then engages in unethical behavior
B) Makes it clear that bottom line results are important, but only if they can be achieved in an ethical manner
C) Does not provide a clear message of the ethical conduct that is expected, so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D) Is a weak moral individual and a weak moral manager
E) None of these

F) A) and B)
G) None of the above

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What is the relationship between leadership and management?

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Management focuses on policies and proce...

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When using _____, the leader spends time getting other people's ideas, while building trust, respect, and commitment.


A) Coercive style
B) Authoritative style
C) Affiliative style
D) Democratic style
E) Coaching style

F) A) and E)
G) D) and E)

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A hypocritical leader extols the virtues of integrity and ethical conduct, but then engages in unethical behavior and may encourage others to do so as well.

A) True
B) False

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A project manager who attempts to create a project environment in which people feel safe and appreciated is trying to ensure that which one of the following ethical dilemmas do not occur?


A) Confidence
B) Human resource
C) Corporate resource
D) Conflict of interest
E) None of these

F) A) and C)
G) D) and E)

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Many organizations are mandating ethics training for their employees because


A) It's the law in many countries
B) Is in the best interest for people in the organization and society
C) CEOs are afraid that their stock price will plummet
D) The booming economy has created a surplus of cash for many organizations to increase their training budgets
E) None of these

F) B) and E)
G) B) and C)

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Why is leading by example an effective approach for leadership?

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