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Often the amount of information generated while conducting qualitative research in social media can be rather limited.

A) True
B) False

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Focus groups are unstructured, direct, personal interviews in which a single respondent is probed by a highly skilled interviewer to uncover underlying motivations, beliefs, attitudes, and feelings on a topic.

A) True
B) False

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Which of the following statements is NOT an advantage of online focus groups?


A) The researcher can reach segments that are usually hard to survey.
B) Researchers can re-contact group participants at a later date.
C) The cost of the online focus group is much less.
D) Only people that have and know how to use a computer can participate.
E) The researcher can include geographically dispersed participants.

F) A) and B)
G) A) and C)

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________ is a research methodology that seeks to quantify the data and, typically, applies some form of statistical analysis.


A) Quantitative research
B) Qualitative research
C) Experimental research
D) Hypothetical research
E) Thorough research

F) C) and D)
G) B) and C)

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A focus group typically consists of eight to twelve participants.

A) True
B) False

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The main purpose of a(n) ________ is to gain insights on issues of interest to the researcher by listening to a group of people from the appropriate target market.


A) depth interview
B) quantitative survey
C) experiment
D) moderator group
E) focus group

F) B) and E)
G) B) and D)

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Which of the following types of research seeks statistical evidence, based on large, representative samples?


A) qualitative research
B) exploratory research
C) quantitative research
D) hypothetical research
E) quasi-experimental research

F) A) and B)
G) D) and E)

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A depth interview is conducted by a trained moderator among a small group of respondents in an unstructured and natural manner.

A) True
B) False

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Traditional focus groups are much less expensive to conduct than online focus groups.

A) True
B) False

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In contrast to quantitative research, the findings of qualitative research can be treated as conclusive and used to recommend a final course of action.

A) True
B) False

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The evaluation technique is a classification of a projective technique used in marketing research.

A) True
B) False

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Quantitative research is an unstructured, exploratory research methodology based on small samples, which provides insight and understanding of the problem setting.

A) True
B) False

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Which of the following is NOT an advantage of using depth interviews compared to using focus groups in marketing research?


A) Depth interviews can uncover deeper insights than focus groups.
B) Depth interviews result in a free exchange of information that may not be possible in focus groups.
C) Depth interviews attribute the responses directly to the respondent, unlike focus groups, where it is often difficult to determine which respondent made a particular response.
D) With probing, it is possible to get at the real issue when topics are complex.
E) Skilled depth interviewers are inexpensive and easy to find compared to focus group moderators.

F) A) and B)
G) D) and E)

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A projective technique in which respondents are presented with a number of incomplete sentences and asked to complete them is called ________.


A) word association
B) sentence completion
C) story completion
D) role playing
E) evaluation technique

F) All of the above
G) D) and E)

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A focus group typically consists of how many participants?


A) one to four
B) five to eight
C) eight to twelve
D) thirteen to fifteen
E) more than fifteen

F) A) and E)
G) A) and D)

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Which of the following is NOT an advantage of using focus groups in marketing research?


A) The richness of the comments, which come from real customers, makes this technique highly useful.
B) Focus groups are easy to moderate.
C) The comments of one person in a focus group can trigger unexpected reactions from others.
D) The responses in a focus group are generally spontaneous and candid, and they provide rich insights.
E) Ideas are more likely to arise out of the blue.

F) A) and B)
G) B) and C)

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In a short essay, describe the characteristics of a focus group, and list and discuss the basic steps to conducting a focus group.

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A focus group is an interview wit...

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Completion techniques are a natural extension of association techniques, generating more detail about the individual's underlying feelings and beliefs.

A) True
B) False

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In contrast to ________ research, the findings of ________ research should be treated as tentative and are not used to recommend a final course of action.


A) quantitative; qualitative
B) observational; qualitative
C) qualitative; quantitative
D) descriptive; observational
E) partial; total

F) B) and C)
G) A) and E)

Correct Answer

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Depth interviews are described as loosely structured, one-on-one conversations with individuals drawn from the target audience.

A) True
B) False

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