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_____ refers to grouping jobs into related work units on the basis of work functions,product,geography,customer,technique,or time.


A) Job specification
B) Departmentalization
C) Broadbanding
D) Job depth
E) Job sharing

F) A) and B)
G) C) and D)

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Which of the following is true of outsourcing?


A) It increases personnel headaches.
B) It results in a large number of jobs being lost to other countries.
C) It results in inefficiency in resource allocation.
D) It guarantees providing higher service standards.
E) It enhances the morale of the workforce even if too many areas are dominated by outside vendors.

F) D) and E)
G) A) and E)

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In horizontal organizations,employees are not empowered.

A) True
B) False

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If an organization has one department dedicated to handle retail clients and one department to handle industrial clients,it is implementing a _____ departmentalization.


A) customer
B) product
C) hybrid
D) process
E) geographic

F) B) and E)
G) A) and E)

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Strategy is not the only variable that has a bearing on structure.

A) True
B) False

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Organic systems are characterized by _____.


A) rigid delineation of functional duties
B) precise job descriptions
C) fixed authority and responsibility
D) greater emphasis on adaptability than mechanistic systems
E) lesser participation than mechanistic systems

F) B) and E)
G) All of the above

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Which of the following was the conclusion derived from the studies conducted by Rocco Carzo and John Yanouzas?


A) The mix of people and resources remains constant for every project in a matrix structure.
B) Groups operating in a tall structure had significantly better performance than those operating in a flat structure.
C) Organizations with fewer levels and wider spans of management offered the potential for greater job satisfaction.
D) A simple form and a lean structure adjusted rather slowly to a fast-changing work environment.
E) Virtual organizations are inflexible and inefficient.

F) A) and D)
G) D) and E)

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The line and staff organization allows lesser specialization and flexibility than does the simple line organization.

A) True
B) False

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Functional departmentalization provides opportunities for training for executive personnel by letting them experience a broad range of functional activities.

A) True
B) False

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Which of the following is true of the studies conducted by Joan Woodward on organization and technology?


A) The number of levels in an organization decreased as technical complexity increased.
B) The ratio of managers and supervisors to total personnel decreased as technical complexity increased.
C) The unit or small-batch mode of production represented the upper end of the technical complexity scale.
D) Firms were grouped along a continuum from technical diffuseness to technical specificity.
E) No significant relationship existed between technical complexity and organizational size.

F) A) and B)
G) A) and C)

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Which of the following is true about line structures?


A) It delays decision making and results in "passing the buck."
B) It exists most frequently in large organizations.
C) It is the most complex organization structure.
D) Managers perform too broad a range of duties in this structure.
E) It is characterized by horizontal links between the different levels of the organization.

F) B) and D)
G) C) and E)

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A flat structure has relatively small spans of management at each level.

A) True
B) False

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Which of the following is true about factors affecting organization structure?


A) Small organizations tend to be more decentralized than larger organizations.
B) The process of matching structure to strategy is simple and hence should not be given any importance.
C) Structural changes take place as an organization grows in size.
D) An organization's strategy is the only variable that has a bearing on its structure.
E) Organic systems are characterized by a rigid delineation of functional duties.

F) A) and B)
G) A) and C)

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Explain committees and boards of directors.

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Committees represent an important part o...

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Which of the following is true about organization growth stages?


A) The craft or family stage is characterized by the presence of formal policies, objectives, and structure.
B) During the entrepreneurial stage, the organization grows first at an increasing and then a decreasing rate.
C) The operations of the organization at the professional management stage generally center on one individual or a very small number of individuals and one functional area.
D) The entrepreneurial stage is the third stage of growth.
E) By the end of the third stage of growth, the professional manager evolves into an entrepreneur.

F) A) and E)
G) A) and B)

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Over the past 25 years many American organizations have experienced downsizing that has resulted in flatter structures with wider spans of control.

A) True
B) False

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What are the two core groups in a horizontal structure?

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The pure form of a horizontal structure ...

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Explain the contingency approach to organization structure.

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The knowledge that there is no one best ...

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Large organizations tend to be more centralized.

A) True
B) False

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_____ departmentalization occurs when organization units are defined by the nature of the work.


A) Customer
B) Functional
C) Geographic
D) Hybrid
E) Product

F) C) and D)
G) A) and B)

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