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Microsoft Office Enterprise Project Management Solution has a(n) _____ tool that provides a centralized and consolidated view of programs and projects.

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portfolio ...

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Using the formula for calculating the number of communication channels, how many channels would two people require?


A) 1
B) 2  
C) 3
D) 4

E) B) and D)
F) B) and C)

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_____ monitoring and controlling project communications to ensure that stakeholder communication needs are met.

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Controllin...

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A facilitator can help the team solve any communication problems.

A) True
B) False

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The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

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As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?


A) Call Phil in for a private meeting to appreciate his work. 
B) Call a team meeting to praise Phil for his work on the project. 
C) Announce Phil's accomplishment on the company Web site. 
D) Have top management and the other teams in the company award Phil.

E) B) and D)
F) All of the above

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Do not have a meeting if there is a better way of achieving the objective at hand.

A) True
B) False

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____ describe where the project stands at a specific point in time.


A) Progress reports
B) Status reports  
C) Forecasts
D) Lessons-learned reports

E) A) and B)
F) A) and C)

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Communication becomes simpler when you increase the number of team members.

A) True
B) False

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The communications management plan varies with the needs of the project.

A) True
B) False

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The formula to determine the number of communication channels is _____, where n is the number of people involved.


A) n (n-1) /2
B) n(n+1) /2  
C) n (n+1) /n(n-1)
D) n(n-1) /n(n+1)

E) A) and B)
F) None of the above

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.


A) voice mail
B) e-mail  
C) meeting
D) Web Site

E) A) and B)
F) C) and D)

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How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?

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An important aspect of information distr...

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Most WBSs include a section for project communications to ensure that reporting key information is a project deliverable.

A) True
B) False

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_____ are a complete set of organized project records that provide an accurate history of the project.


A) Project archives
B) Forecasts  
C) Project plans
D) Project notes

E) A) and B)
F) A) and D)

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Describe the concepts of informal methods for distributing information. How do they compare to formal methods for distributing information?

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It is not enough for project team member...

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Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?


A) Wikis
B) E-mail  
C) Web sites
D) Meetings

E) B) and D)
F) A) and C)

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What are the three main processes in project communications management? Briefly describe each process.

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Planning communications management invol...

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A(n) _____ is a document that guides project communications.

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communicat...

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According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most appropriate medium for giving complex instructions.


A) phone call
B) e-mail  
C) meeting
D) Web Site

E) All of the above
F) A) and D)

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