Question 1

Which of the following statements is true about groups in the workplace?

Accepted Answer

A)   Working in groups often leads to members losing their confidence.
B)   Groups are formed to reduce the occurrence of social loafing.
C)   Most employees of large organizations cluster into smaller groups such as task groups.
D)   Not all the employees of an organization form a group.E) C) and D)
F) A) and B)

Question 2

The degree to which group members stick together is called:

Accepted Answer

A)   integrity.
B)   cohesiveness.
C)   status.
D)   homogeneity.E) All of the above
F) None of the above

Question 3

In the context of coaching employees,which of the following tips is most likely to help a supervisor in stimulating high-quality performance?

Accepted Answer

A)   Criticize the team members who are not performing well, preferably during team meetings.
B)   Be authoritative and dominate meetings so that the team members do not stray away from their agenda.
C)   Tell employees what to do, rather than enabling them to handle a situation as it is a waste of time.
D)   Encourage team members by expressing understanding and appreciation of their ideas and feelings.E) B) and C)
F) A) and D)

Question 4

In most cases,a task group appears on a company's organizational chart.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following best defines functional groups?

Accepted Answer

A)   Groups that fulfill ongoing needs in the organization by carrying out a particular function
B)   Groups that are set up to carry out a specific function and then disband when the activity is completed
C)   Groups that work together and solve functional problems through computer-based interactions
D)   Groups that are formed for specific projects that are ongoingE) B) and C)
F) B) and D)

Question 6

Discuss how the supervisor can lead a team so that it is productive.

Accepted Answer

If building a team includes selecting te...

Question 7

A list of the topics to be covered at a meeting is defined as a(n) :

Accepted Answer

A)   norm.
B)   agenda.
C)   yellow book.
D)   user manual.E) C) and D)
F) B) and C)

Question 8

A cohesive group abides by group norms even when under pressure to follow other norms.

Accepted Answer

A) True 
 B)False

Question 9

Groups that are cohesive work harder than other groups and are more likely to accomplish their objectives.

Accepted Answer

A) True 
 B)False

Question 10

Mark has recently been hired as a supervisor to head the promotion department of a company.List a few tactics that would help Mark to effectively get his group to work with him.

Accepted Answer

Communicating expectations through objec...

Question 11

In the context of team development,the norming stage describes a period of conflicts in which group members assert their different roles on the team.

Accepted Answer

A) True 
 B)False

Question 12

A supervisor should never interrupt a meeting to summarize the key point and wait till the end even when people have trouble following the discussion.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a defining characteristic of a homogeneous group?

Accepted Answer

A)   A homogeneous group is most suitable for complex, creative tasks.
B)   A homogeneous group has broader skills and knowledge compared to heterogeneous groups.
C)   The members of a homogeneous group have a lot in common.
D)   The members of a homogeneous group can examine a problem from different points of view.E) A) and C)
F) All of the above

Question 14

Members of a team must have close relationships,which is impossible when the team's membership keeps changing.

Accepted Answer

A) True 
 B)False

Question 15

Compare and contrast formal groups to informal groups.Give examples.

Accepted Answer

Formal as well as informal groups are bo...

Question 16

Norms refer to the:

Accepted Answer

A)   efforts made by group leaders to support the group.
B)   patterns of behavior related to employees' positions in a group.
C)   degree to which group members stick together.
D)   group standards for appropriate or acceptable behavior.E) A) and B)
F) All of the above

Question 17

Meetings should be avoided when some or all members of a group work in different locations.

Accepted Answer

A) True 
 B)False

Question 18

Conveying information in a meeting gives the supervisor a chance to see and respond to people's reactions to the news.

Accepted Answer

A) True 
 B)False

Question 19

Members of a team must have close relationships,which is impossible when the team's membership keeps changing.This is characteristic of ____.

Accepted Answer

A)   atmosphere of listening
B)   access to information
C)   acceptance of assignments
D)   relatively low turnoverE) B) and C)
F) A) and B)

Question 20

Small groups tend to reach decisions faster and rely less on formal rules and procedures.

Accepted Answer

A) True 
 B)False

Exam 3: Groups, teams, and Powerful Meetings

Discuss how the supervisor can lead a team so that it is productive.

Correct AnswerverifiedIf building a team includes selecting te...View AnswerShow Answer

Members of a team must have close relationships,which is impossible when the team's membership keeps changing.This is characteristic of ____.

Correct AnswerverifiedShow Answer

Meetings should be avoided when some or all members of a group work in different locations.

Correct AnswerverifiedShow Answer

Compare and contrast formal groups to informal groups.Give examples.

Correct AnswerverifiedFormal as well as informal groups are bo...View AnswerShow Answer

Conveying information in a meeting gives the supervisor a chance to see and respond to people's reactions to the news.

Correct AnswerverifiedShow Answer

Which of the following statements is true about groups in the workplace?

Correct AnswerverifiedShow Answer

Which of the following best defines functional groups?

Correct AnswerverifiedShow Answer

Members of a team must have close relationships,which is impossible when the team's membership keeps changing.

Correct AnswerverifiedShow Answer

The degree to which group members stick together is called:

Correct AnswerverifiedShow Answer

Which of the following is a defining characteristic of a homogeneous group?

Correct AnswerverifiedShow Answer

Small groups tend to reach decisions faster and rely less on formal rules and procedures.

Correct AnswerverifiedShow Answer

Mark has recently been hired as a supervisor to head the promotion department of a company.List a few tactics that would help Mark to effectively get his group to work with him.

Correct AnswerverifiedCommunicating expectations through objec...View AnswerShow Answer

In the context of team development,the norming stage describes a period of conflicts in which group members assert their different roles on the team.

Correct AnswerverifiedShow Answer

A supervisor should never interrupt a meeting to summarize the key point and wait till the end even when people have trouble following the discussion.

Correct AnswerverifiedShow Answer

A list of the topics to be covered at a meeting is defined as a(n) :

Correct AnswerverifiedShow Answer

Groups that are cohesive work harder than other groups and are more likely to accomplish their objectives.

Correct AnswerverifiedShow Answer

In most cases,a task group appears on a company's organizational chart.

Correct AnswerverifiedShow Answer

A cohesive group abides by group norms even when under pressure to follow other norms.

Correct AnswerverifiedShow Answer

Norms refer to the:

Correct AnswerverifiedShow Answer

In the context of coaching employees,which of the following tips is most likely to help a supervisor in stimulating high-quality performance?

Correct AnswerverifiedShow Answer

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If building a team includes selecting te...
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Formal as well as informal groups are bo...
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Communicating expectations through objec...
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Correct Answer
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Correct Answer
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Correct Answer
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