Question 1

Unstructured tasks,such as generating ideas to improve customer service or planning the department picnic,are most likely to benefit from the use of _____ leadership.

Accepted Answer

A)   authoritarian
B)   task-oriented
C)   laissez-faire
D)   democraticE) A) and D)
F) C) and D)

Question 2

Which style of leadership is rarely practiced by supervisorsbecause the nature of a supervisor's job requires close involvement with employees?

Accepted Answer

A)   Authoritarian
B)   Democratic
C)   Laissez-faire
D)   Task-orientedE) A) and B)
F) A) and C)

Question 3

According to Rosanne Badowski,"managing up" is important for a supervisor because it is about being:

Accepted Answer

A)   useful and delivering value.
B)   satisfied with one's manager.
C)   loyal and cooperative.
D)   able to cultivate good relations with peers.E) B) and D)
F) A) and C)

Question 4

An entrepreneurial leader having a clear picture of how he or she would like to see the company grow in the future fits the role of a _____.

Accepted Answer

A)   visionary
B)   problem solver
C)   decision maker
D)   risk takerE) C) and D)
F) A) and B)

Question 5

How can supervisors be good role models for their employees?

Accepted Answer

For employees, the supervisor is the per...

Question 6

A factor that differentiates leaders from managers is that leaders:

Accepted Answer

A)   inspire achievement, whereas managers seek direction.
B)   implement ideas, whereas managers initiate ideas.
C)   engage in tactical planning, whereas managers engage in strategic planning.
D)   are authoritative, whereas managers are democratic.E) None of the above
F) C) and D)

Question 7

In the context of approaches to leadership,_____ leaders focus on leading by adhering to tasks.

Accepted Answer

A)   transformational
B)   authentic
C)   transactional
D)   spiritualE) B) and D)
F) None of the above

Question 8

Which of the following is true about managers and leaders according to management consultants Herb Greenberg and Patrick Sweeney?

Accepted Answer

A)   Managers give directions, whereas leaders seek directions.
B)   Managers implement ideas, whereas leaders initiate ideas.
C)   Unlike leaders, managers inspire achievement.
D)   Unlike leaders, managers influence people to act in a certain way.E) A) and C)
F) C) and D)

Question 9

Which of the following is a leader characteristic in choosing a leadership style?

Accepted Answer

A)   Need for independence
B)   Tolerance for ambiguity
C)   Interest in problem
D)   Time availableE) B) and D)
F) A) and B)

Question 10

In the context of supervisors' relationships with their managers,results means:

Accepted Answer

A)   a supervisor works with others in the organization to achieve organizational goals.
B)   a supervisor says only positive things about company policies and about his or her manager.
C)   a supervisor expects to be informed about the department's performance.
D)   a supervisor should see that the department meets or exceeds its objectives.E) A) and B)
F) A) and C)

Question 11

Which of the following statements is true of a supervisor's relationship with his or her employees?

Accepted Answer

A)   A supervisor should be friends with employees and involve them in his or her personal life.
B)   A supervisor should command rather than empower employees for better results.
C)   A supervisor should consistently treat employees in a way that reflects his or her role as a part of management.
D)   A supervisor who is feared by employees will inspire them to work harder and better and thereby yield faster results.E) A) and B)
F) A) and D)

Question 12

Which of the following statements is true of coaches?

Accepted Answer

A)   They delegate responsibility to carry out operations.
B)   They are unwilling to share authority.
C)   They are a good analogy for an authoritarian leadership style.
D)   They impose their own style of doing things on people.E) A) and B)
F) None of the above

Question 13

In _____ management,exertion of minimum effort to get the required work done is appropriate to sustain organization membership.

Accepted Answer

A)   middle-of-the-road
B)   impoverished
C)   country club
D)   teamE) B) and C)
F) A) and D)

Question 14

Which of the following statements about the middle-of-the-road management style of leadership is true?

Accepted Answer

A)   Efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree.
B)   Adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level.
C)   Interdependence through a "common stake" in organization purpose leads to relationships of trust and respect.
D)   Thoughtful attention to needs of people for satisfying relationships leads to a comfortable, friendly organization atmosphere and work tempo.E) A) and B)
F) A) and C)

Question 15

When choosing a leadership style,an individual has to consider values,level of confidence in employees,strengths,and tolerance for ambiguity.These attributes describe:

Accepted Answer

A)   situation characteristics.
B)   leader characteristics.
C)   subordinate characteristics.
D)   organization characteristics.E) B) and D)
F) B) and C)

Question 16

_____ leadership is based on the attitude that the leader is self-employed.

Accepted Answer

A)   Traditional
B)   Transformational
C)   Entrepreneurial
D)   ServantE) None of the above
F) A) and D)

Question 17

Mark knows that a co-worker has done something that is not in the company's best interest.In this case,Mark should:

Accepted Answer

A)   go directly to that co-worker and point out the problem.
B)   ignore the situation and hope the co-worker does not do it again.
C)   tell his boss immediately.
D)   inform his other co-workers.E) B) and C)
F) B) and D)

Question 18

In the context of supervisors' relationships with their managers,loyalty means:

Accepted Answer

A)   a supervisor works with others in the organization to achieve organizational goals.
B)   a supervisor says only positive things about company policies and about his or her manager.
C)   a manager expects supervisors to keep him or her informed about the department's performance.
D)   a manager should see that the department meets or exceeds its objectives.E) A) and D)
F) None of the above

Question 19

Employees who are eager to assume responsibility will most likely appreciate _____ leadership.

Accepted Answer

A)   dominant
B)   bureaucratic
C)   authoritarian
D)   laissez-faireE) A) and D)
F) C) and D)

Question 20

A manager should use a relatively democratic leadership style only when:

Accepted Answer

A)   enough time is available.
B)   tasks are structured.
C)   decisions need to be made quickly.
D)   a work group has little experience in making its own decisions.E) None of the above
F) B) and C)

Exam 8: The Supervisor As Leader

An entrepreneurial leader having a clear picture of how he or she would like to see the company grow in the future fits the role of a _____.

Correct AnswerverifiedShow Answer

How can supervisors be good role models for their employees?

Correct AnswerverifiedFor employees, the supervisor is the per...View AnswerShow Answer

In the context of approaches to leadership,_____ leaders focus on leading by adhering to tasks.

Correct AnswerverifiedShow Answer

According to Rosanne Badowski,"managing up" is important for a supervisor because it is about being:

Correct AnswerverifiedShow Answer

Which of the following is a leader characteristic in choosing a leadership style?

Correct AnswerverifiedShow Answer

In the context of supervisors' relationships with their managers,results means:

Correct AnswerverifiedShow Answer

In the context of supervisors' relationships with their managers,loyalty means:

Correct AnswerverifiedShow Answer

_____ leadership is based on the attitude that the leader is self-employed.

Correct AnswerverifiedShow Answer

Mark knows that a co-worker has done something that is not in the company's best interest.In this case,Mark should:

Correct AnswerverifiedShow Answer

In _____ management,exertion of minimum effort to get the required work done is appropriate to sustain organization membership.

Correct AnswerverifiedShow Answer

Which of the following statements about the middle-of-the-road management style of leadership is true?

Correct AnswerverifiedShow Answer

Which of the following is true about managers and leaders according to management consultants Herb Greenberg and Patrick Sweeney?

Correct AnswerverifiedShow Answer

A factor that differentiates leaders from managers is that leaders:

Correct AnswerverifiedShow Answer

A manager should use a relatively democratic leadership style only when:

Correct AnswerverifiedShow Answer

Which style of leadership is rarely practiced by supervisorsbecause the nature of a supervisor's job requires close involvement with employees?

Correct AnswerverifiedShow Answer

Employees who are eager to assume responsibility will most likely appreciate _____ leadership.

Correct AnswerverifiedShow Answer

Which of the following statements is true of coaches?

Correct AnswerverifiedShow Answer

Which of the following statements is true of a supervisor's relationship with his or her employees?

Correct AnswerverifiedShow Answer

When choosing a leadership style,an individual has to consider values,level of confidence in employees,strengths,and tolerance for ambiguity.These attributes describe:

Correct AnswerverifiedShow Answer

Unstructured tasks,such as generating ideas to improve customer service or planning the department picnic,are most likely to benefit from the use of _____ leadership.

Correct AnswerverifiedShow Answer

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For employees, the supervisor is the per...
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