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List and define the core job characteristics found in the Hackman and Oldham's model.

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Skill variety is the extent to which the...

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Name and define three common biases in performance appraisals.

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Liking is when the rater and the ratee h...

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Skill variety and task significance are the most important elements in deciding motivational potential.

A) True
B) False

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How do the job design techniques of job enlargement and job enrichment differ?

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Job enlargement is the process of expand...

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The most effective goals are easy ones.

A) True
B) False

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To empower your employees,


A) retain information on the job until it is absolutely needed.
B) take away employee power so your manager accountability is not compromised.
C) make sure managers continue to manage in such a manner that they are stepping in with routine responses to issues.
D) change the company structure so employees have more power on the job.

E) None of the above
F) B) and D)

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Research suggests Indian employees are more satisfied when they are empowered in the workplace than their counterparts in the United States or Poland.

A) True
B) False

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Scientific management's primary focus is


A) goal setting.
B) efficiency.
C) flexibility.
D) motivation.

E) A) and D)
F) A) and C)

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Which of the following statements is true about empowerment?


A) The notion of empowerment is appropriate for all employees.
B) Empowerment is a relatively easy concept to implement in the workplace.
C) Employees who are nervous about empowerment may also worry about the increased responsibility.
D) Empowerment is not related to job performance.

E) A) and B)
F) B) and C)

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Which of the following statements regarding the relationship between feedback and performance is true?


A) The mere presence of feedback is sufficient to motivate employees to better performance.
B) Regardless of whether feedback is positive or negative in nature,employees will feel motivated by it.
C) Feedback is detrimental to performance in about one-third of the cases.
D) The manner in which feedback is delivered has no bearing on its motivation effects.

E) A) and C)
F) A) and D)

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Which of the following statements about job enlargement is accurate?


A) Job enlargement has more positive effects when employees are given more simple tasks.
B) When jobs are enlarged,employees view themselves as less capable.
C) Job enlargement is beneficial because it is positively related to higher quality customer service.
D) The intent behind job enlargement is to decrease the variety of tasks to be performed so that human resources are used effectively.

E) None of the above
F) A) and B)

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Describe two conditions under which goals are more effective.

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Goals are more effective when there is f...

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Differentiate between absolute and relative ranking.

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Absolute rating is the situation when yo...

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Which of the following best describes the elements of Hackman and Oldham's job characteristics model?


A) Three psychological states lead to five core job characteristics which lead to five outcomes.
B) Five core job characteristics lead to five outcomes which produce three psychological states.
C) Five core job characteristics lead to three psychological states which lead to five outcomes.
D) Three psychological states lead to five outcomes which are analyzed for five core job characteristics.

E) A) and B)
F) A) and C)

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Gift cards as awards to employees are not appreciated because they are often purchased for stores and restaurants that employees do not frequent.

A) True
B) False

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The notion of using incentives to increase performance is a very old idea,actually going back to the time of Napoleon.

A) True
B) False

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Access to information is a key factor in empowering employees.

A) True
B) False

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