Question 1

Vision refers to a future that one hopes to create or achieve in order to improve upon the present state of affairs.

Accepted Answer

A) True 
 B)False

Question 2

Given the current emphasis on shared power,communication,cooperation,and participation in new-form organizations,interactive leadership appears to be an excellent fit with the demands of a diverse workforce and the new workplace.

Accepted Answer

A) True 
 B)False

Question 3

Effective communication occurs when minimal time is spent in the communication process.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements accurately describe the positive face of power?

Accepted Answer

A)  It is the foundation of effective leadership.
B)  It is the ability to make things happen for the good of the group as a whole.
C)  It is the ability to make things happen for the good of the organization as a whole.
D)  All of the above.
E)  None of the above.F) A) and B)
G) A) and C)

Question 5

The basic premise of Fiedler's contingency theory is that leadership success depends on __________.

Accepted Answer

A)  The manager's relationship with the employees.
B)  The manager's ability to change styles,given the situation.
C)  The match between leadership style and situational demands.
D)  The personality of the manager and the employees.
E)  The manager's knowledge of the work situation.F) B) and D)
G) D) and E)

Question 6

Aspects of the work setting and the people involved that can reduce the need for a leader's personal involvement are referred to as substitutes for leadership.

Accepted Answer

A) True 
 B)False

Question 7

Filtering is the intentional distortion of information to make it appear favourable to the recipient.

Accepted Answer

A) True 
 B)False

Question 8

According to Peter Drucker,effective leadership should be viewed as __________.

Accepted Answer

A)  An outward manifestation of personal charisma.
B)  Good "old-fashioned" hard work.
C)  The ability to inspire followers.
D)  The capacity to use charisma in transforming organizations.
E)  The ability to use charisma to influence both enthusiastic and recalcitrant followers.F) All of the above
G) D) and E)

Question 9

Which of the following statements about the electronic grapevine is/are correct?

Accepted Answer

A)  The electronic grapevine speeds messages and information from person to person.
B)  The electronic grapevine can be functional when the information is accurate and useful.
C)  The electronic grapevine can be dysfunctional when the information is false,distorted,or simply based on rumour.
D)  All of the above.
E)  None of the above.F) None of the above
G) A) and B)

Question 10

Which of the following is NOT one of the key elements in the communication process?

Accepted Answer

A)  Sender.
B)  Feedback.
C)  Receiver.
D)  Channel.
E)  Goal.F) All of the above
G) A) and C)

Question 11

Building credibility through relationships requires knowledge about the issue in question and/or a successful prior track record at dealing with similar issues.

Accepted Answer

A) True 
 B)False

Question 12

According to House's path-goal leadership model,which of the following behaviours is part of a directive leadership style?

Accepted Answer

A)  Showing concern for the status and needs of subordinates.
B)  Soliciting the suggestions of subordinates.
C)  Displaying confidence that subordinates are able to meet high standards.
D)  Treating subordinates as equals.
E)  Maintaining definite standards of performance.F) None of the above
G) A) and B)

Question 13

In the leadership literature,"concern for task" is also known as consideration and relationship orientation.

Accepted Answer

A) True 
 B)False

Question 14

Fiedler's contingency theory of leadership maintains that the amount of situational control is crucial in determining the correct style-situation fit.

Accepted Answer

A) True 
 B)False

Question 15

Difficult employees often cause:

Accepted Answer

A)  No challenges within their work group.
B)  Disruption within their work group.
C)  Managers to reward them for their behaviour.
D)  The overall performance of their work group to improve.
E)  Colleagues to view them with more respect.F) All of the above
G) A) and B)

Question 16

__________ is the ability to influence the behaviour of other people because of one's capacity to punish or withhold positive outcomes.

Accepted Answer

A)  Legitimate power.
B)  Expert power.
C)  Coercive power.
D)  Referent power.
E)  Reward power.F) A) and B)
G) A) and C)

Question 17

Falsifying reports or records shows a lack of integrity.

Accepted Answer

A) True 
 B)False

Question 18

According to House's path-goal leadership theory,managers use supportive leadership when they involve subordinates in decision making,consult with them,ask questions of subordinates,and use subordinates' suggestions when making a decision.

Accepted Answer

A) True 
 B)False

Question 19

Effective communication occurs when the sender's intended message and the receiver's interpreted meaning of that message are identical.

Accepted Answer

A) True 
 B)False

Question 20

Emotional intelligence is ability to manage our emotions in social relationships.

Accepted Answer

A) True 
 B)False

Exam 11: Leadership and Communication

Fiedler's contingency theory of leadership maintains that the amount of situational control is crucial in determining the correct style-situation fit.

Correct AnswerverifiedShow Answer

Vision refers to a future that one hopes to create or achieve in order to improve upon the present state of affairs.

Correct AnswerverifiedShow Answer

Falsifying reports or records shows a lack of integrity.

Correct AnswerverifiedShow Answer

According to Peter Drucker,effective leadership should be viewed as __________.

Correct AnswerverifiedShow Answer

Effective communication occurs when the sender's intended message and the receiver's interpreted meaning of that message are identical.

Correct AnswerverifiedShow Answer

Effective communication occurs when minimal time is spent in the communication process.

Correct AnswerverifiedShow Answer

Aspects of the work setting and the people involved that can reduce the need for a leader's personal involvement are referred to as substitutes for leadership.

Correct AnswerverifiedShow Answer

The basic premise of Fiedler's contingency theory is that leadership success depends on __________.

Correct AnswerverifiedShow Answer

Building credibility through relationships requires knowledge about the issue in question and/or a successful prior track record at dealing with similar issues.

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the key elements in the communication process?

Correct AnswerverifiedShow Answer

Given the current emphasis on shared power,communication,cooperation,and participation in new-form organizations,interactive leadership appears to be an excellent fit with the demands of a diverse workforce and the new workplace.

Correct AnswerverifiedShow Answer

Which of the following statements about the electronic grapevine is/are correct?

Correct AnswerverifiedShow Answer

__________ is the ability to influence the behaviour of other people because of one's capacity to punish or withhold positive outcomes.

Correct AnswerverifiedShow Answer

In the leadership literature,"concern for task" is also known as consideration and relationship orientation.

Correct AnswerverifiedShow Answer

Which of the following statements accurately describe the positive face of power?

Correct AnswerverifiedShow Answer

According to House's path-goal leadership model,which of the following behaviours is part of a directive leadership style?

Correct AnswerverifiedShow Answer

Filtering is the intentional distortion of information to make it appear favourable to the recipient.

Correct AnswerverifiedShow Answer

According to House's path-goal leadership theory,managers use supportive leadership when they involve subordinates in decision making,consult with them,ask questions of subordinates,and use subordinates' suggestions when making a decision.

Correct AnswerverifiedShow Answer

Difficult employees often cause:

Correct AnswerverifiedShow Answer

Emotional intelligence is ability to manage our emotions in social relationships.

Correct AnswerverifiedShow Answer

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